Hospitals & Health Systems · Behavioral Health · Specialty Clinics · Rural & Community Care
CloudAstra CareChord
The AI operating layer for healthcare operations
We help bring care back into healthcare.
CareChord runs specialized AI agents across intake, referrals, and prior authorization; patient flow, scheduling, and utilization review; and revenue-cycle management — reducing administrative burden so care teams can focus on patients.
01
Intake
Prior Authorization · Referrals · Verification of Benefits
02
Patient Flow
Utilization Review · Scheduling · Patient Engagement
03
Revenue-Cycle Management
Coding Verification · Claims, Denials & Resubmission
The Challenge
Manual workflows are costing hospitals time, revenue, and trust.
Prior authorization, referrals, utilization review, and claims still run through disconnected, manual processes at most health systems. Published research puts numbers on what that costs — and on what automation can recover.
The human cost
94%
of physicians say prior authorization delays patients’ access to care — and 24% say it has led to a serious adverse event.1
12 hrs
a week that each physician and their staff spend completing prior authorizations.1
2 : 1
nearly two hours of EHR and desk work for every hour physicians spend with patients.2
The opportunity
$265B
a year that simplifying healthcare administration could save — roughly 30% of administrative spending.3
86%
of claim denials are potentially avoidable.4
$20B
a year in industry savings available by moving routine administrative transactions from manual to fully electronic.5
- American Medical Association, 2023 AMA Prior Authorization Physician Survey.
- Sinsky C, et al. “Allocation of Physician Time in Ambulatory Practice.” Annals of Internal Medicine, 2016.
- McKinsey & Company, “Administrative simplification: How to save a quarter-trillion dollars in US healthcare,” 2021.
- Change Healthcare, Revenue Cycle Denials Index, 2020.
- CAQH, 2023 CAQH Index.
Point solutions can’t fix a systemic problem — healthcare needs one connected, AI-native system.
The Solution
One connected system for the entire patient journey.
CareChord replaces siloed tools with AI agents that coordinate and automate workflows from first contact to final claim, with configurable human review where needed.
01
Intake
Every case starts verified, authorized, and routed to the right place — before day one.
Featured Agent
Prior Authorization
Drafts payer-ready PA requests from clinical documentation, tracks status, and prepares appeals for staff review.
−85%
Missed referrals*
02
Patient Flow
Operational intelligence that keeps care moving and patients informed, in real time.
Featured Agent
Utilization Review
Generates UR documentation, predicts denials, and manages concurrent review and appeals.
−50%
Concurrent auth turnaround*
03
Revenue-Cycle Management
Clean claims out, cash in — without the manual chasing.
Featured Agent
Coding Verification
Checks CPT/ICD-10 codes and modifiers against clinical documentation and payer rules before a claim goes out.
−40%
Denied claims*
CareChord’s agents
AI handles the repetitive workflow.
Reading faxes and referrals, verifying benefits, drafting authorizations and reviews, scrubbing claims, and tracking every status.
Your team
People remain in control of decisions that require review.
Clinical, authorization, and financial decisions are routed to the right person for review and approval, based on rules you configure.
Each area runs its own set of agents today, with more added as new workflows come online. See all solutions →
*Illustrative figures for this mockup — replace with verified pilot or customer data before publishing.
Who We Help
Built for the full spectrum of care delivery.
Trust & Security
Enterprise security built for healthcare.
HIPAA & PHI Security
End-to-end encryption, role-based access, and a BAA available on every deployment.
Audit & Compliance
Configurable compliance checklists, with audit and reporting options built for enterprise needs.
Enterprise Reporting
Full patient-journey dashboards and KPI reporting for clinical, operations, and finance leaders.
Integrations
Integrates with leading EHR platforms using FHIR, HL7 and REST APIs.
Technology Ecosystem
Working with the technology leaders health systems already trust.
Leadership
Built by people who’ve done this before.
Jag Padala
Founder & Chief Executive Officer
Previously CTO of Tagnos (acquired by Sonitor), building AI/ML-powered RTLS orchestration for healthcare. Held engineering leadership roles at Oracle and Logical Apps (acquired by Oracle).
Sukesh Belenje
Co-Founder & President
As EVP of Enterprise Solutions at ProKarma (acquired by Concentrix), grew healthcare accounts including Kaiser Permanente, Sutter Health, and Providence Health from near-zero to over $35M.
See CareChord on your own workflow.
Walk through prior authorization, utilization review, or claims — whichever is costing your team the most time today.
sales@cloudastra.ai · Dallas, TX · San Jose, CA
“We help bring care back into healthcare.”